I still remember the day I launched my first AI-powered chatbot. I must admit that I was totally glued to the screen as we went live, watching its real-time interactions with customers, feeling both excited and a little anxious. Could the technology actually understand the nuances of human language and provide the kind of support…
Read more I still remember the day I launched my first AI-powered chatbot. I must admit that I was totally glued to the screen as we went live, watching its real-time interactions with customers, feeling both excited and a little anxious. Could the technology actually understand the nuances of human language and provide the kind of support…
Read more
Over the last few years, I’ve researched and written about AI for HubSpot — a lot. At this point in my journey, I’m pretty much obsessed with Informatica’s annual survey of global data leaders. As I revisit this research today, it reveals a whopping 100% of the respondents plan to invest in data management capabilities…
Read more Over the last few years, I’ve researched and written about AI for HubSpot — a lot. At this point in my journey, I’m pretty much obsessed with Informatica’s annual survey of global data leaders. As I revisit this research today, it reveals a whopping 100% of the respondents plan to invest in data management capabilities…
Read more
Believe it or not, your top sales rep isn’t even on your payroll. I’ve seen it firsthand — the most persuasive sales pitch for your company comes straight from your loyal customers. In fact, 77% of shoppers actively look for websites with ratings and reviews, and 69% of customers feel good about a business when…
Read more
Believe it or not, your top sales rep isn’t even on your payroll. I’ve seen it firsthand — the most persuasive sales pitch for your company comes straight from your loyal customers. In fact, 77% of shoppers actively look for websites with ratings and reviews, and 69% of customers feel good about a business when…
Read more